《人力资源管理手册 英文版》

Human resource management3

Culture,David Cray3

Contents8

List of Contributors8

Culture,cross-national,Betty Jane Punnett9

Acknowledgements14

Introduction16

Decision making,Richard Butler27

Deconstruction analysis and management,Karen Legge48

Downsizing,Kim Cameron55

Groups and teams,Friso den Hertog and Thera Tolner62

Hawthorne experiments,Jeffrey A.Sonnenfeld and Jennifer M.Myatt72

Human capital,Anne Daly79

Human relations,Pauline Graham86

Human resource development,Martin Hilb93

Human resource flows,Gary Florkowski99

Human resource management,Randall S.Schuler122

Industrial democracy,Tove Helland Hammer143

Interest groups,Justin Greenwood153

Interpersonal skills,John Hayes160

Labour process,Chris Smith165

Leadership,Frank Heller174

Managerial behaviour,Rosemary Stewart184

Occupational psychology,David Guest201

Organization behaviour,Arndt Sorge219

Organization culture,Geert Hofstede237

Personnel management,George F.Thomason256

Problem solving,Jane Cranwell-Ward273

Productivity,Robert F.Conti278

Stress,Jane Cranwell-Ward285

Total Quality Management,Miryam Barad292

Women managers in organizations,Ellen A.Fagenson-Eland and Barbara Parker311

Work ethic,Frank Heller and S.Antonio Ruiz-Quintanilla327

Work and leisure,Milan Zeleny333

Work and organization systems,Greg J.Bamber and David E.Simmons340

Global dimensions359

Bata'system,Milan Zeleny359

Fordism,Terry Wallace363

Human resource management,international,Rosalie L.Tung375

Human resource management in Europe,Chris Brewster392

Human resource management in Japan,Yoko Sano404

Industrial relations in developing countries,Segun Matanmi412

Industrial relations in Europe,Colin Gill422

Industrial relations in Japan,Koji Okubayashi433

Industrial relations in the USA,Hoyt N.Wheeler444

Japanization,Nick Oliver461

Focal policy-areas of HRM469

Careers,Peter Herriot469

Commitment,Yoko Sano481

Communication,W.David Rees488

Communication,cross-cultural,Joo-Seng Tan492

Discipline and dismissals,Derek Torrington498

Empowerment,Adrian Wilkinson507

Financial incentives,Ian Smith518

Job design,Yitzhak Fried,Anne Cummings and Greg R.Oldham532

Job evaluation,Alan Arthurs544

Management development,Gillian Stamp553

Motivation and satisfaction,André Büssing566

Payment systems,Ian Kessler579

Performance appraisal,Vandra L.Huber and Sally Riggs Fuller596

Profit sharing and employee shareholding schemes,Richard Long607

Recruitment and selection,Sally Riggs Fuller and Vandra L.Huber619

Relocation,Helen De Cieri and Sara L.McGaughey631

Training,Paul Taylor643

Training,economics of,Paul Ryan655

Industrial and labour relations665

Collective bargaining,George Strauss665

Corporatism,Colin Crouch677

Employee deviance,Gerald Mars686

Employee relations,management of,John Purcell693

Employers' associations,Wyn Grant704

Employment and unemployment,economics of,Robert J.Flanagan713

Employment law,R.C.Simpson727

Equal employment opportunities,Robin J.Kramer736

Flexibility,Paul Blyton745

Industrial conflict,Paul K.Edwards755

Industrial and labour relations,Michael Poole772

Industrial sabotage,John M.Jermier and Walter Nord791

Mondragón,William Foote Whyte797

Negotiation skills,Lisa Hope Pelled802

Third party intervention,George F.Thomason807

Trade unions,Roy Adams817

Biographies829

Argyris,Chris,Craig Lundberg829

Bedaux,Charles E.,Ian Kessler835

Braverman,Harry,Chris Smith839

Clegg,Hugh Armstrong,William Brown847

Dunlop,John Thomas,Michael Poole853

Flanders,Allan,Chris Rowley860

Follett,Mary Parker,Pauline Graham866

Ford,Henry,Ian Glover871

Gilbreth,Frank Bunker and Gilbreth,Lillian Evelyn Moller,Pauline Graham880

Gouldner,Alvin W.,John Eldridge887

Herzberg,Frederick,Philippe Bernoux892

Ishikawa,Kaoru,Mohamed Zairi899

Mayo,George Elton,Richard Gillespie905

Ohno,Taiichi,Robert F.Conti910

Peters,Thomas J.,Morgen Witzel914

Reich,Robert M.,Charles Hampden Turner919

Schuler,Randall S.,John Storey925

Taylor,Frederick Winslow,Malcolm Warner931

Ueno,Yoichi,L.I.Okazaki-Ward936

Index945