《外贸英语函电 第2版》

UNIT ONE Layout of a Business Letter1

Ⅰ．The Envelope（信封）1

Ⅱ．The Letter（信）4

Exercises10

UNIT TWO Invitation and Arrangement of Visits13

Letter 1．Inviting to Guangzhou Fair13

Letter 2．Inviting a British Trade Delegation13

Letter 3．Arrangements for Business Discussions14

Letter 4．An Itinerary of a Visit14

Letter 5．Arranging a Business Call15

Letter 6．Introducing a Trade Group15

Notes16

Useful Expressions23

Exercises25

UNIT THREE Establishment of Business Relations27

Letter 1．Self-introduction by an Exporter27

Letter 2．Transferring Business Relations28

Letter 3．On Recommendation of Foreign Chamber of Commerce28

Letter 4．Request for the Establishment of Business Relations29

Letter 5．Self-introduction by an Importer30

Notes30

Useful Expressions35

Exercises36

UNIT FOUR Enquiry39

Letter 1．Request for samples39

Letter 2．An Enquiry for Knitted Wears39

Letter 3．A"First"Enquiry40

Letter 4．Requiring a Special Allowance41

Letter 5．Asking to Send Proforma Invoice41

Notes42

Useful Expressions47

Exercises48

UNIT FIVE Offer51

Letter 1．A Non-firm Offer for Melton and Gabardine51

Letter 2．A Firm Offer for Colour TV sets52

Letter 3．A Counter-offer for Canada Oat52

Letter 4．Declining a Counter-offer53

Letter 5．Conclusion of Business54

Notes54

Useful Expressions60

Exercises60

UNIT SIX Telegrams64

Cable 1．Enquiry64

Cable 2．Offer64

Cable 3．Counter-offer64

Cable 4．Acceptance65

Cable 5．L/C Amendment65

Cable 6．Shipping Advice65

Cable 7．Claim66

Notes66

Exercises69

UNIT SEVEN Telexes72

Telex 1．Asking for Improvement of Quality72

Telex 2．Disposal of a New Supplier73

Telex 3．Rejecting L/C Amendment73

Telex 4．Asking for Payment74

Telex 5．Application for Agency75

Notes76

Exercises88

UNIT EIGHT Payment91

Letter 1．Describing Modes of Payment91

Letter 2．Urging Establishment of L/C92

Letter 3．Rejection of Opening L/C92

Letter 4．L/C Amendment93

Letter 5．Expedition of L/C Amendment94

Notes95

Useful Expressions98

Exercises99

UNIT NINE Shipment102

Letter 1．Urging Shipment102

Letter 2．Shipping Advice103

Letter 3．Trying to Ship as Directed103

Letter 4．Exporter's Advice of Shipment104

Letter 5．Shipping Instructions105

Notes105

Useful Expressions108

Exercises110

UNIT TEN Insurance113

Letter 1．Enquiring Insurance Information113

Letter 2．Replying to the Enquiry of Insurance113

Letter 3．Accepting the Insurance114

Letter 4．Asking for a Special Rate for Cover114

Letter 5．Asking for Insurance Against All Risks115

Notes115

Useful Expressions118

Exercises119

UNIT ELEVEN Complaint and Claim121

Letter 1．Complaint of Defective Quality121

Letter 2．Reply to Complaint122

Letter 3．A Claim for Damage122

Letter 4．Claims for Shortweight and Inferior Quality123

Letter 5．Settlement of Claims124

Notes129

Useful Expressions129

Exercises130

UNIT TWELVE Agency133

Letter 1．Letter from Prospective Agents133

Letter 2．Confirmation of Agency Terms134

Letter 3．Principal's Complaint about the Agent's Work135

Letter 4．Agent Complaint of Slow Delivery135

Notes136

Useful Expressions140

Exercises143

UNIT THIRTEEN Flexible Trade Practices146

Letter 1．Exploration of Cooperation in Assembly Operation146

Letter 2．A Reply146

Letter 3．A Follow-up Letter147

Letter 4．Compensation Trade148

Notes148

Useful Expressions151

Exercises153

UNIT FOURTEEN Exhibition156

Letter 1．Letter of Invitation156

Letter 2．Acceptance Letter157

Letter 3．Agreement158

Letter 4．Preparations for an Exhibition159

Letter 5．Offer of a Demonstration160

Notes160

Useful Expressions162

Exercises164