《人员管理英文版》

作者	（英）汉克·威廉姆斯（Hank Williams）著编者
出版	北京：中国人民大学出版社；普兰蒂斯霍尔出版公司
参考页数	248
出版时间	1997（求助前请核对）目录预览
ISBN号	7300024971 — 求助条款
PDF编号	83745058（仅供预览，未存储实际文件）
求助格式	扫描PDF（若分多册发行，每次仅能受理1册）

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ContentsIntroduction1

The aim1

The reader2

The reading2

The words4

My background4

Influences5

Part 1:Choices1 What kind of manager are you?9

Doers and developers10

External factors11

Internal factors13

The excuses:time and skill14

Delegation15

Summary17

2 Areas of involvement19

Activity20

Performance21

Activity/performance overlap22

Career23

Life24

Overview26

Summary28

3 Influencing factors30

The organization30

The people39

You49

Part 2:Planning4 The performance management process61

Overall objectives63

Levels of objective64

Goal setting69

Objectives and processes72

The problems with appraisals73

The on-going process74

Summary77

5 Planning appraisals79

Preparing the agenda80

Identifying outcomes90

Diagnosing performance problems96

Strategies and solutions98

Creating the appropriate climate103

Summary111

6 Planning coaching113

Being proactive115

Prioritizing your coaching effort116

Identifying helping strategies125

Summary139

Part 3:Skills7 Preface143

Interactive skills143

The five components145

Developing interactive skills146

8 Climate148

Starting up150

Encouraging openness157

Summary:managing climate163

9 Clarity165

Structuring166

Seeking clarification177

Reacting clearly178

Summary:providing clarity181

10 Content183

Principles184

Structure187

Skills193

Summary:managing content203

11 Commitment205

The basis of resistance206

Strategies for developing need210

Planning a persuasion214

Skills215

Strategic questions216

Summary:generating commitment222

12 Confrontation224

The avoidance cycle225

Facing things early227

Monitoring your feelings229

Facing things effectively230

Summary:handling confrontation240

Index243

1997《人员管理英文版》由于是年代较久的资料都绝版了，几乎不可能购买到实物。如果大家为了学习确实需要，可向博主求助其电子版PDF文件（由（英）汉克·威廉姆斯（Hank Williams）著 1997 北京：中国人民大学出版社；普兰蒂斯霍尔出版公司出版的版本）。对合法合规的求助，我会当即受理并将下载地址发送给你。

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