《世界工商管理名典系列 影印版 管理信息系统 组织和技术的新途径》

PART ONE ORGANIZATIONAL FOUNDATIONS OF INFORMATION SYSTEMS1

Chapter 1 Information Systems：Challenges and Opportunities2

Chapter 2 The Strategic Role of Information Systems34

Chapter 3 Information Systems，Organizations，and Business Processes72

Chapter 4 Information，Management，and Decision Making114

Chapter 5 Ethical and Social Impact of Information Systems148

PART TWO TECHNICAL FOUNDATIONS OF INFORMATION SYSTEMS189

Chapter 6 Computers and Information Processing190

Chapter 7 Information Systems Software226

Chapter 8 Managing Data Resources262

Chapter 9 Telecommunications298

Chapter 10 The Internet and Enterprise Networking334

PART THREE BUILDING INFORMATION SYSTEMS：CONTEMPORARY APPROACHES381

Chapter 11 Redesigning the Organization with Information Systems382

Chapter 12 Alternative Systems-Building Methods428

Chapter 13 Ensuring Quality with Information Systems464

Chapter 14 Systems Success and Failure：Implementation506

PART FOUR MANAGEMENT AND ORGANIZATIONAL SUPPORT SYSTEMS549

Chapter 15 Managing Knowledge550

Chapter 16 Enhancing Management Decision Making588

PART FIVE MANAGING CONTEMPORARY INFORMATION SYSTEMS623

Chapter 17 Controlling Information Systems624

Chapter 18 Managing International Information Systems654