《外贸实用英语口语》

Ⅰ At the Airport1

UNIT 1　GREETINGS INTRODUCTIONS1

Ⅱ At a Gathering2

Ⅲ At an Office3

UNIT 2 AT THE HOTEL17

Ⅰ Checking in17

Ⅱ Talking in the Room18

UNIT 3 TELEPHONE CALLS30

Ⅰ Mr.Brown Is Not In30

Ⅱ Leaving a Message31

Ⅲ Put Me Through,Please!31

Ⅳ An Invitation32

Ⅰ At the Shanghai No.1 Department Store44

UNIT 4 SHOPPING SIGHTSEEING44

Ⅱ At the Friendship Store46

Ⅲ At the Lakeside Park47

UNIT 5 DEPARTURE62

Ⅰ Talking About the Flight62

Ⅱ At a Farewell Dinner63

Ⅲ Saying Good-bye65

UNIT 6 A PRELIMINARY TALK73

Ⅰ Exploring the Possibility of Processing Imported Materials73

Ⅱ Inquiring About the Possibility of Entering into Business Relations74

Ⅲ Asking About Business Activities76

UNIT 7 ENQUIRY88

Ⅰ Goods Available88

Ⅱ Goods Unavailable90

UNIT 8 OFFER COUNTER-OFFER100

Ⅰ Making an Offer100

Ⅱ Bargaining102

Ⅲ What a Discount!104

UNIT 9 PAYMENT117

Ⅰ Talking about Payment117

Ⅱ Payment by L/C118

UNIT 10 PACKING128

Ⅰ What about Packing?128

Ⅱ Could You Change Your Package?130

UNIT 11 SHIPMENT DELIVERY141

Ⅰ Asking for Earlier Delivery141

Ⅱ Shipment Delayed142

UNIT 12 INSURANCE154

Ⅰ Talking about Insurance154

Ⅱ CIF Terms Pursued155

UNIT 13 AGENCY165

Ⅰ Agency Allowed165

Ⅱ Shall We Discuss It Later?167

UNIT 14 COMPLAINTS CLAIMS177

Ⅰ Complaints About the Quality177

Ⅱ A Claim for Short Weight179

UNIT 15 FLEXIBLE WAYS OF DOING BUSINESS193

Ⅰ Alternate Terms193

Ⅱ Processing Trade195

KEY TO EXERCISES206