《Table3 Outpatient satisfactions in four rounds of evaluations in different regions 2016—2019(%)》
提示：宽带有限、当前游客访问压缩模式
Comparing the outpatient satisfaction in four rounds of evaluations during 2016—2019，we found that the overall outpatient satisfaction in the 4th round of evaluation in 2019 in the eastern，central and western regions was at the same level as that of the 1st round of evaluation in2016.Outpatient satisfaction with payment method（5.8%）and self-service inquiry and report printing（5.4%）increased significantly in the eastern region.The outpatient satisfaction with self-service inquiry（9.5%）and report printing and drinking water service（7.45%）increased significantly in the central region.For the western region，the outpatient satisfaction with payment method，selfservice inquiry，report printing and drinking water services improved 16.5%，16.3%and 12.1%respectively.It is worth noting that the outpatient satisfaction with the hospital information system increased from 79.3%in 2016 to over90%in 2019 in the western region.However，the outpatient satisfaction with the hospital environment was lower than80%in the western region in the 4th round of evaluation in 2019.Improvement of hospital environment should be one of the priorities of healthcare improvement in western region hospitals.
| 图表编号 | XD00141692900 严禁用于非法目的 |
|---|---|
| 绘制时间 | 2020.02.15 |
| 作者 | 王紫娟、张佩雯、刘美岑、杨泽荣、裴晨阳、孙静、刘远立 |
| 绘制单位 | 中国医学科学院、北京协和医学院公共卫生学院、天津市口腔医院、中国医学科学院、北京协和医学院公共卫生学院、中国医学科学院、北京协和医学院公共卫生学院、中国医学科学院、北京协和医学院公共卫生学院、中国医学科学院、北京协和医学院公共卫生学院、中国医学科学院、北京协和医学院公共卫生学院、中国医学科学院、北京协和医学院公共卫生学院 |
| 更多格式 | 高清、无水印（增值服务） |
