《新编宾馆餐馆英语》

旅业服务The Hotel Service3

一、选择旅馆、订房 Choosing a Hotel and Room Reservations3

1．旅馆类型 Making Reservations at Travel Agency3

2．在旅行社预订旅馆 Making Reservations at a Travel Agency　8

3．预订客房 Making Room Reservations13

二、开房 Checking-in19

4．开房登记手续 Check-in Prcocedure19

5．公司付帐开房 On a Company Account22

6．旅游团付帐开房 Tour Group Check-in24

7．确认付款方式 Confirmation of Way of Payment25

三、接送行李服务 Bellman Service27

8．到总服务台 To the Front Desk27

9．带至客房 Check-in to Room30

10．退房时，拿行李下楼 To Check Out，Bringing Baggage Down35

四、结帐 Checking out38

11．在结帐台 At the Cashier's Office38

12．付帐 Paying the Bill42

13．解释信用卡限额 Explaining Credit Limits48

14．标准汇兑手续 Siandard Exchange Procedure50

15．客房服务 Room Services52

五、客房服务部 Room Services52

16．给小酒吧补充饮料 Replenishing the Mini-bar58

17．早晨叫醒电话 The Morning Call60

18．收拾房间和提供额外服务 Turn-down and Request for Extras62

19．需要常备药品 Asking for Simple Medicine64

20．冲洗胶卷 Having Films Developed66

六、楼面服务台 FIoor Service Desk69

21．换房 Room Change69

22．洗衣服务 Laundry Service70

23．电视有故障 When TV Is Out of Order74

24．保姆(临托)服务 Baby-sitting Service76

25．问讯台 Information Desk78

26．寄存和领取物品 Depositing and Collecting Some Items85

27．留言给住突旅客 Message for a Sttaying Guest89

28．其他服务 Other Services93

餐饮服务 The Food and Beverages Service113

29．餐馆类 型Types of Restaurants113

七、餐桌服务 Table Service118

30．迎宾送客、咨客、引座 Greetings and Farewells, Inquiries, Having a Seaf118

31．点菜 Taking Orders123

32．介绍菜式 Recommending Dishes132

33．上菜 Serving134

34．侍膳 Waiting140

35．结帐 Making Out the Bill144

八、柜台服务 Counter Service153

36．点心 Refreshments153

37．在咖啡馆 At the Cafe156

38．在酒吧 At the Bar159

39．一顿便饭 A Light Meal162

40．喝咖啡工间休息 The Coffee Break167

九、自助服务 SeIf-service171

41．自助午餐 A Buffet Luncheon171

42．自助宴会 Buffets176

十、外卖服务 Carry-out Service183

43．餐馆外卖部 Take Out Department of Restaurants183

44．接受电话预订(自取外卖) Receiving Reser-vations over the Telephone (Be Pick-up)186

45．电话订快餐 To Order the Fast Food over the189

十一、特种服务 Special Services198

46．生日便宴 A Birthday Party198

47．安排学术交流会用餐 Catering for a Seminar203

48．宗教禁忌;保健饮食 Religion Forbids; Health Diets208

十二、中餐馆 Chinese Restaurant214

49．中国的烹调艺术 The Culinary Arts of China214

50．在美食餐馆 At the Gourment Restau-rant(Roast Beijing Duck)215

51．在中餐馆 At the Chinese Restaurant219

52．在风味餐馆 (涮羊肉) At the Speciality Restau-rani(Mullon Hot Pot)223

53．中餐菜系 Chinese Cuisines225

十三、西餐馆 Western Restaurants230

54．西餐馆类型 Types of Western Restaurants230

55．宾馆西餐服务 Western Restaurant Service at the Hotel235

56．点菜用餐 Dining A La Carte242

57．“公司菜”午餐 Set Lunch247

58．在酒吧 At the Bar250

59．自动售货 Automatic Vending253

60．欧洲大陆式早餐和英式早餐 Continental and English Breakfasts257

附录Ⅰ 早茶点、小吃、快餐 Refreshment and Snack for Morning Tea260

附录Ⅱ 中菜宴会菜谱(六例) Chinese Banquet Menu(6 Samples)267

附录Ⅲ 在国外受欢迎的中餐菜谱 Menu Abroad273

附录Ⅳ 中餐菜谱的英译 English287

附录Ⅴ 西餐菜式 Western Cuisines291