《群体与团队管理英文版》

作者	（英）汉克·威廉姆斯（Hank Williams）著编者
出版	北京：中国人民大学出版社；普兰蒂斯霍尔出版公司
参考页数	251
出版时间	1997（求助前请核对）目录预览
ISBN号	7300024963 — 求助条款
PDF编号	81065188（仅供预览，未存储实际文件）
求助格式	扫描PDF（若分多册发行，每次仅能受理1册）

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Introduction1

The aim1

The focus2

The reader3

The reading3

The words4

My background5

Influences5

Part 1:Identity9

1Groups and teams:What is the difference?9

What makes a team a team?10

The differences between groups and teams15

Summary20

2Resources,roles and responsibilities21

Resources21

Roles30

ResPonsibilities32

Balancing roles and resources33

Summary37

3Leadership39

Defining the responsibility39

Selecting strategies44

Selecting styles50

Summary54

4Self-identity56

Feelings of accomplishment56

Recognition58

Authority61

Purpose63

Summary66

Part 2:Process66

5Product and process71

Product v process72

The four levels of process73

Summary82

6Managing process84

Procedure and effective meetings84

Structure and the maximization of resource98

Behaviour and effective communication106

Social dynamics and a climate of openness110

Summary116

7Process and the individual118

Feelings of accomplishment119

Recognition121

Authority123

Purpose125

The pendulum126

Summary132

Part 3:Skills137

8Interactive skills137

9Groupworking skills142

Airtime143

Information154

Ideas164

Reaction178

Clarity194

Summary198

10Process management skills200

Managing meetings200

Managing group dynamics207

Summary220

11Influencing skills221

Persuasion styles222

Persuasion strategy228

Persuasion skills234

Summary244

Index247

1997《群体与团队管理英文版》由于是年代较久的资料都绝版了，几乎不可能购买到实物。如果大家为了学习确实需要，可向博主求助其电子版PDF文件（由（英）汉克·威廉姆斯（Hank Williams）著 1997 北京：中国人民大学出版社；普兰蒂斯霍尔出版公司出版的版本）。对合法合规的求助，我会当即受理并将下载地址发送给你。

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