《公开英语会话》

CHAPTER 1如何做好公关25招1

A．工商企业促进公关10招2

B．政府机关增进公关5招6

C．实用公关10招8

CHAPTER 2产业Industries13

1．社区产业／Industry in the Community14

2．劳资关系／Management-Labor Relations17

3．促销／Promoting Sales19

4．产业与一般大众／Industry and the General Public22

5．资方和股东／Management and Stockholders25

6．准投资人 The Potential Investor28

CHAPTER 3小型企业 Small Business31

1．员工／The Employees32

2．顾客／The Customers35

3．社区／The Community38

4．同事／The Colleagues41

5．供应商／The Suppliers43

CHAPTER 4　公用事业Utilities47

1．消费者／The Consumers48

2．社区／The Community51

3．政府／The Government54

4．处理控诉／Handling a Complaint57

CHAPTER 5　运输Transportation61

1．航空公司／The Airlines62

2．铁路公司／The Railroads65

3．巴士公司／The Buses68

CHAPTER 6银行 Banks71

1．员工／The Employees72

2．顾客／The Customers75

3．社区／The Community78

CHAPTER 7福利机构 Welfare Agencies81

1．捐赠人／Donors82

2．义工／Volunteers85

3．受惠者／Recipients88

CHAPTER 8医院 Hospitals91

1．医院人事／Hospital Personnel92

2．医生和病人／Doctors and Patients95

3．义工／Volunteers98

4．医疗人员与院方／Medical Staff and Management101

CHAPTER 9　政府Government105

1．政府对人民／The Government to the People106

2．人民对政府／The People to the Government109

3．招考人员／Recruitment of Personnel112

4．大使的工作／Embassy Work115

5．观观／Tourism118

CHAPTER 10公立学校 Public Schools121

1．教师／Teachers122

2．地方教育委员会／School Board125

3．顾问委员会／Advisory Committees128

4．孩童／Children131

5．全体职工／Staff Employees134

6．学校的邻居／School Neighbors137

7．家长／Parents140

CHAPTER 11高等教育 Higher Education143

1．经费需求／Need for Funds144

2．新鲜人／Freshmen147

3．学生／Students150

4．教职员／Faculty and Staff153

5．社区／Community155

6．家长／Parents158

7．校友／Alumni161

8．维护学术自由／Defending Academic Freedom164

CHAPTER 12　军力Military Forces167

1．後备军人／Reservists168

2．社区关系／Commun:ty Relations171

3．新闻界／The Press174

4．平民雇员／Civilian Employees177

5．军人团体／Internal Public180

6．政府团体／Government Public183

7．供应团体／Supplier Public186