《管理学专业英语教程 第1册》

Contents1

Unit One1

Text：4th Generation Management1

Auxiliary Text（1）：The First Three Generations8

Auxiliary Text（2）：A Behavioral Approach12

Unit Two17

Text：Managers and Management17

Auxiliary Text（1）：Management Functions and Roles22

Auxiliary Text（2）：The Universal of Manager’s Job27

Text：The Methodology of Systems Analysis33

Unit Three33

Auxiliary Text（1）：A Framework for System Analysis39

Auxiliary Text（2）：Problem Formulation45

Unit Four50

Text：The Sources of Invention and Innovation50

Auxiliary Text（1）：The Importance of Technological Change57

Auxiliary Text（2）：The Historical Evidence62

Unit Five66

Text：Information Systems66

Auxiliary Text（1）：The Central Tracing Agency of the International Committee of the Red Cross73

Auxiliary Text（2）：A Specific Example77

Text：Applications of Expert Systems to Services81

Unit Six81

Auxiliary Text（1）：An Expert System Application for Decision Support in Law Enforcement87

Auxiliary Text（2）：Global Office：A New Spin-Off of Technology91

Unit Seven96

Text：Project Evaluation：Benefit-Cost Analysis96

Auxiliary Text（1）：Applying the Fundamental Rule（1）103

Auxiliary Text（2）：Applying the Fundamental Rule（2）108

Unit Eight113

Text：Operation Management113

Auxiliary Text（1）：Trends in Operation Management120

Auxiliary Text（2）：Operations Management and the Organization124

Text：Building the Horizontal Dimension of Organizations130

Unit Nine130

Auxiliary Text（1）：Building the Vertical Dimension of Organizations（1）137

Auxiliary Text（2）：Building the Vertical Dimension of Organizations（2）142

Unit Ten146

Text：People Prefer to Do Business with Organizations That Communicate Well146

Auxiliary Text（1）：Some Troublesome Misconceptions about Managerial Communication（1）152

Auxiliary Text（2）：Some Troublesome Misconceptions about Managerial Communication（2）157

Appendix Ⅰ Key to Exercises161

Appendix Ⅱ Text Translations168

Appendix Ⅲ Glossary193