《创建信息时代的组织 结构、控制与信息技术 英文版》求取 ⇩

PART Ⅰ Foundation Concepts1

1 Basic Concepts and Tools2

Introduction3

Part I Overview6

CASE-I-I:Mrs,FieldsCookies9

2 Introduction to Organization Structure24

Introduction25

Central Concepts of Organization Structure25

Organization Structure: Basic Forms28

Evolution of Organization Forms32

CASE 2-1: Appex Corporation36

CASE 2-2: Hill,Holliday,Connors,Cosmopulos,Inc.Advertishing（A）53

CASE 2-3:Jacobs Suchard: Reorganizing for 199268

READING 2-1: The Coming of the New Organization85

3 Introduction to Control Systems94

Chapter Overview95

Management Control: Definition and Concepts95

What Is a Management Control System?97

How Are Control Systems Designed?100

Issues in Management Control Systems103

CASE 3-1: Controls at the Sands Hotel and Casino105

CASE 3-2: Crompton Greaves Ltd.129

CASE 3-3: Compaq Computer Corporation142

4 Introduction to IT Architecture158

Introduction159

The Need for an IT Architecture160

IT Architecture: Basic Building Blocks161

Technology Generations166

Developing an IT Architecture171

CASE 4-1: Air Products and Chemicals, Inc.: Project ICON（A）176

CASE 4-2: Symantec191

PART Ⅱ IT and the Organization205

5 IT and the Individual206

Introduction207

IT and Changing Work208

IT and Employee Privacy209

CASE 5-1: The Internal Revenue Service: Automated Collection System211

CASE 5-2: The Incident at Waco Manufacturing225

READING 5-1: Informate the Enterprise: An Agenda for the Twenty-First Century226

CASE 5-3: Otis Elevator: Managing the Service Force233

IT and the Individual: Ethical Concerns247

6 IT in Organizations252

Introduction253

IT Eras253

Stages Theory of IT Adoption and Organizational Learning259

IT-Driven Changes in Organizational Structure262

IT in the 1990s264

READING 6-1: No Excuses Management268

CASE 6-1: Allen-Bradley s ICCG: Repositioning for the 1990s286

CASE 6-2: Phillips 66 Company: Executive Information System303

CASE 6-3: Connor Formed Metal Products320

7 IT between Organizations: Interorganizational Systems338

Introduction338

Motivations for IOS340

Issues for IOS Hosts and Participants344

IOS in the Future349

CASE 7-1: Lithonia Lighting351

CASE 7-2: Hong Kong TradeLink: News from the Second City365

CASE 7-3: Singapore Leadership: A Tale of One City372

CASE 7-4: Singapore TradeNet（A）: A Tale of One City375

CASE 7-5: Singapore TradeNet（B）: The Tale Continues388

PART Ⅲ: Toward the 21st Century397

8 IT and Business Transformation398

Introduction399

The Goal: Organizational Effectiveness400

Determining the Degree of Required Change401

The Tools: The Role of IT in Business Transformation403

Business Process Reengineering: A Path to Business Transformation406

Sustaining IT Innovation414

CASE 8-1: Safeway Manufacturing Division: The Manufacturing Control System（MCS）（A）420

CASE 8-2: Capital Holding Corporation-Reengineering the Direct Response Group433

9 Information Technology and Tomorrow s Manager454

Introduction455

Emerging Technologies and the Challenge of Change456

CASE 9-1: KPMG Peat Marwick: The Shadow Partner462

READING 9-1: Information Technology and Tomorrow s Manager472