《Principles of Supervisory Management Part I》

MATURE OF MANAGEMENT5

Management the Simple Way＆Lawrence A．Appley5

What It Takes to Be a Leader＆Mutual Benefit Life Insurance Company21

PLANNING27

Major Benefits of Planning＆Charles E．St．Thomas27

How to Reach Department Goals Faster＆Reginald B．Allen33

More Planning，Fewer Crises＆Lyle A．Otterness37

What Could Go Wrong？＆Charles H．Kepner and Benjamin B．Tregoe41

ORGANIZING46

The Principles of Organization＆Lyndall F．Urwick46

Why Supervisors Don＇t Delegate＆Newel W．Comish54

12 Ways to Make Delegation Work＆David S．Brown58

CONTROLLING63

Control and Insure Progress＆J．D．Batten63

Systems and Procedures：Are You Getting Your Money＇s Worth？＆Raymond F．Valentine72

Do Your Reports Really Report？＆Supervisory Management Magazine77

STANDARDS AND APPRAISAL80

Understanding the Manager＇s Responsibility for Development＆Marion S．Kellogg80

Take the Guesswork out of Performance Rating＆Edward F．Beckwith94

Give Your Subordinates Goals to Grow on＆Peter P．Schoderbek98

COMMUNICATION101

Should You Tell Employees Everything？＆L．E．Stern101

Words Aren＇t Everything＆Saul W．Gellerman106

Why Do Our Words Miss the Mark？＆HaroldMayfield108

Giving Instructions That Get Results＆John S．Lea110

MOTIVATION114

The Management of Motivation：A Company-wide Program＆Warren J．Bowles114

The Incentive to Produce＆Aaron Levenstein125

People Helpers＆Lawrence A．Appley133

Eight Ways to Motivate Plant Employees＆Melvin Sorcher and Herbert H．Meyer135

DECISION MAKING141

Creativity：Pearl of Great Price＆Ray A．Killian141

Tips on Solving Problems Creatively＆M．O．Edwards148

Guides for More Effective Problem Solving＆Ray Hyman and Barry Anderson152

Six Steps to Smarter Decisions＆Lynn W．Witeside156